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Other FAQs

9 articles

Finding the Facebook Ads Hitched is Running for You

Hitched creates a new ad account for each venue and connects the account to your business page. This means that our ads will not show up when you log into your own Facebook business ad account. To view the ads that Hitched is running on your behalf: Visit Facebook's Ad Library Under "Ad Category" c...

Updating Your Pricing Pamphlet

A text/email including your Pricing Pamphlet is the first message that prospective clients receive when inquiring with you. This means that it should include a variety of information, be easy to read, and match your brand. Your pricing pamphlet/guide/brochure should include: A variety of images that...

How Multiple Users Interact Within Hitched

There are 2 ways to have your team members use the Hitched CRM System. Option 1: One "User" Each team member: Uses the same log-in credentials Shares a tour calendar Has access to all leads Option 2: Multi-User Each team member: Has their own log-in credentials Has a separate tour calendar Has the a...

Manually Adding a Contact

There are different ways on how we can manually add a contact inside your Hitched account. Please keep in mind: You are JUST ADDING THE CONTACT. This DOES NOT implement the contact into any AUTOMATION or campaigns. If you are trying to manually add an inquiry and you would like them to receive the co...

Spell Check - Download Grammarly

Hitched does not have a built-in spell checker inside of the system. To get around this, we advise you to download the free Grammarly extension on google chrome to serve as a built-in spell-checker for both SMS and Emails inside of Hitched. Here is a link to the Free Grammarly Extension: https://chr...

Understanding the Reportings Tab

There is a lot of different data and information that can be found within the Reportings Tab.They are sub-divided to: Facebook/Google Ads, Call Reporting, Agent Reporting, and Appointment Reporting Facebook/Google Ads Here you can check out how your ads on Facebook/Google are performing. Call Reporti...

All About YEXT

YEXT will put your venue website listing on Bing, Apple Maps, Waze, Yelp, and so on.Also, a lot of our venues use YEXT and get it at an insane discount by purchasing through us because we are offering it to all of our clients. Although it isn’t required that you purchase YEXT, below is a link descri...

Form Submission

Where can I find the information submitted on a form?There may be times when you are looking for all of the past forms that were submitted to your venue. Instead of searching your email for all past pre-tour surveys, we’ve made it easy for you!Please keep in mind, that this is a feature on the Deskt...

Documents & Contracts Training