add-circle-bold add-circle add-square add alarm-bell-1 alert-diamond analytics-pie-2 archive archive arrow-down-1 arrow-down-2 arrow-left-1 arrow-right-1 arrow-up-1 attachment-1 bin-paper-1 book-star button-record check-1 check-circle-1 close close-quote close cog-1 cog common-file-stack copy-paste credit-card-1 diagram-fall-down disable time-clock-midnight download-thick-bottom drawer-send envelope-letter envelope-letter expand-6 expand-6 file-code filter-1 floppy-disk flying-insect-honey folder-file-1 headphones-customer-support hierarchy-9 hyperlink-2 information-circle keyboard-arrow-down keyboard-arrow-up layout-module-1 list-bullets lock-2 lock-unlock-1 love-it messages-bubble-square move-to-top multiple-circle multiple-neutral-1 multiple-users-1 navigation-menu-horizontal navigation-menu network-browser open-quote pencil-1 pencil-write pencil-1 print-text rating-star rating-star remove-circle remove-square-1 search send-email-1 shield-warning single-neutral-actions single-neutral smiley-sad-1 smiley-unhappy smiley-indifferent smiley-smile-1_1 smiley-happy smiley-sad-1 smiley-unhappy smiley-indifferent smiley-happy smiley-thrilled social-media-twitter synchronize-arrows-1 tags-double ticket-1 ticket-1 time-clock-circle undo view-1 view-off view wench

2. Scheduling a Tour

 

  So you and a potential client have an agreed time for them to come in for a tour.  

Now it's time to get them scheduled!

 

Here is how to schedule a tour on your Desktop and Mobile App! 

There are quite a few ways to schedule a tour on your desktop and mobile app. In this article we will be showing you all of the different options you have when scheduling a tour. 

 

DESKTOP: 

Option 1: "Conversation" (recommended) 

Inside of the conversation click the "calendar icon" at the right top portion of the screen > Click "Add" or at the "Click Here" at the bottom. Ensure the calendar selected is "Tour Calendar" > Select a Day/Time > Click Book Appointment

Option 2: "Quick Menu" (for call-ins)

Select the lightning bolt next to your search bar in the top left corner of your screen > Select book appointment > Select or add a new contact > Select tour calendar > Change Date/Time > Click Book Appointment

 

Option 3: "Calendar > Appointments"

Select the Calendars tab in the left menu > Select appointments in the top menu > Select Book Appointment Button > Select or add a new contact > Select tour calendar > Change Date/Time > Click Book Appointment

 

 

MOBILE:  

Option 1: "Conversations" (Best Method)

Inside of your conversation > Select the 3 dots in the top right-hand corner of your screen > Select Schedule Appointment > Select Tour Calendar > Change Date/Time > Click Save

 

 

Option 2: "Calendars" (Scheduling Call-Ins)

Click your calendar in the bottom menu > Select the Green "+" Button > "Schedule Appointment" > Find contact > Select Tour Calendar > Change Date/Time > Click Save

 

 

 

If you would like to learn how to cancel a tour, CLICK HERE.

If you would like to learn how to reschedule a tour, CLICK HERE.